Returns & Refunds

30-Day Money-Back Guarantee

We stand behind our products. If the Couch Rise Assist doesn't fit your couch or your life, return it within 30 days of delivery for a full refund — no hard feelings, no hassle.

How to start a return

  1. Email support@allmedik.ca with your order number and the reason for return
  2. We'll reply within 1 business day with your return authorization and instructions
  3. Ship the item back in its original packaging
  4. Your refund is issued to your original payment method within 5–10 business days of us receiving the return

Conditions

  • Items must be in resalable condition with original packaging
  • Return shipping costs are the customer's responsibility unless the item arrived damaged or defective
  • Damaged or defective on arrival? Contact us within 48 hours with photos and we'll replace it free of charge